IT IS THE LEADERS JOB TO DEFINE REALITY AND COMMUNICATE THIS TO THEIR TEAM.

If you don’t define reality for your team someone else will. In the absence of clear communication from their leaders, people will define reality for themselves based on their fears and assumptions. 

Communication during a crisis needs to be clear, consistent and concise.

Clear communication is communication that is both easy to understand and clearly - transparently - true. Don’t hide uncomfortable truths in the hope that the problems will go away. 

Consistent communication is important as people need to hear the same message several times before it starts to sink in and affect their behaviour.

Concise communication honours peoples limited time and limited emotional reserves during a crisis by cutting to the chase and telling them what they need to know and then releasing them.

And in all this keep a sense of perspective - avoiding naive optimism but still speaking hope, avoiding despair but still speaking honestly. 

This webinar will teach you how to:

• Structure and write your message

• How to strike the balance between risks and optimism

• How to stand up and speak with confidence, clarity and courage

• How to motivate your team during stressful times

• Be a leader who inspires loyalty and delivers results

Who is this webinar for?

This online training event is designed for leader of businesses, charities, NGO and community groups who need to lead their teams and communicate in any crisis, including COVID19 or natural disasters.

About your instructor

Mark Faithfull is an award winning Public Speaker and Leadership coach and trainer certfied with the John Maxwell Team. Mark has lead teams in the public and private sector with multi-million £ budgets and navigated organisation change, security and operational crisis along the way.